Two EAs, and the calendar still ran the firm.
Drift Strategy runs lean — 14 partners and associates, no operations layer to hide behind. Two people spent a large share of their week doing nothing but scheduling: chasing availability, rebuilding double-booked mornings, and translating between client calendars that never agreed.
Every reschedule rippled. A moved client call meant a lost focus block, which meant work slipping to the evening. The firm was paying a coordination tax it could feel but never quite measure — until it added one up.
We stopped hiring around the calendar. Caliyo gave us back a full day a week per person — and gave two very capable people their real jobs back.
One assistant the whole firm could hand the calendar to.
Drift connected every partner’s Google and Microsoft calendars, set the firm’s focus rules once, and let Caliyo hold the line. Setup took a week; the payback showed up the same month.
The two-person EA pool was reassigned to client work instead of calendar triage.
Partners stopped losing mornings to reschedules — Caliyo proposes the fix and waits for a nod.
Cross-firm meetings now settle in a single message instead of a five-email thread.